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AI care on WhatsApp, from report to retest

From lab report to real change.

Swastya explains every lab report in plain words, then coaches the patient on WhatsApp for 12 weeks. One small habit at a time, all the way to the retest.

Lab report

Arpan, 36 · Kanpur

Illustrative
  • HbA1c6.1%Borderline
  • LDL cholesterol168mg/dLHigh
  • Triglycerides212mg/dLHigh
  • HDL cholesterol36mg/dLLow
  • Haemoglobin14.6g/dLNormal

Swastya’s read

Multiple conditions

Key habit: kitchen closes at 11 pm

21:50
Teresa · care coachAI · from your clinic
Today
Illustrative patient. The same message, in his language.

Swastya reads markers including HbA1c, Fasting sugar, LDL cholesterol, HDL cholesterol, Triglycerides, ALT (SGPT), AST (SGOT), TSH, Vitamin D, Vitamin B12, Ferritin, Haemoglobin, Creatinine, eGFR, Uric acid.

Two sides of every report

Built for both sides of the report.

Clinics and hospitals get patients who follow through. Patients get a report they understand and a plan they can keep.

A doctor explaining a lab report to a patient in her clinic
For clinics & hospitals

Patients who follow through, and come back.

  • 12 weeks of coaching on WhatsApp, in your name
  • Retests booked in week 11, results explained in week 12
  • Urgent values go straight to your team
A woman at home smiling at a message on her phone
For patients

A report you understand. A plan you can keep.

  • Your report explained in plain words, anytime
  • Meals planned around food you already eat
  • One small habit at a time, in Hinglish, Hindi or English

How it works

From report to retest in five steps.

  1. 1

    The report arrives

    Straight from the lab system, or shared on WhatsApp.

  2. 2

    Aira explains it

    The one or two things that matter, in plain words.

  3. 3

    Harvey plans the plate

    A diet plan built from food the patient already eats.

  4. 4

    Teresa coaches

    One small habit at a time, at the hour the patient is most likely to reply.

  5. 5

    Back for the retest

    Booked in week 11. Every number explained in week 12.

The 12-week journey

Three chapters, one retest.

The category sets the pace. The patient’s own answers make each step personal.

Day 0 · ReportWeeks 11–12 · Retest
  1. Weeks 1–4

    One key habit

    One habit that moves the main numbers. The retest date is named on day 1.

  2. Weeks 5–8

    A second habit

    A second habit joins, only once the first is holding.

  3. Weeks 9–12

    Own it

    Fewer messages, more ownership. The retest is booked in week 11 and every number is explained in week 12.

Meet the care team

Three specialists. One WhatsApp chat.

Aira, Harvey and Teresa are AI specialists who work together in a single conversation, with a person always one step away.

Aira

AI · Explains

Reads the report and answers questions whenever the patient writes, day or night.

Sample message

Two things matter in your report: your sugar (HbA1c 6.1%) and your LDL cholesterol. Both can get better. We’ll start with one.

Harvey

AI · Plans

Builds a 3-day diet plan with guides for food swaps, movement and daily habits.

Sample message

Hungry after 11 pm? From your plan: 1 glass of milk or 1 fruit. That’s it.

Teresa

AI · Coaches

Turns the report and the plan into 12 weeks of coaching, through to the retest.

Sample message

One thing for today: after 11 pm, only milk or fruit, not a full plate.

And a person, always

Urgent values and red-flag symptoms go straight to a human. Replying STOP ends every message.

Urgent → a personSTOP anytime

12weeks

of coaching, from report to retest

36

clinical safety checks on every report

63

habit cards, written the way patients talk

3

languages: Hinglish, Hindi and English

Safety first

Built with doctors. Never instead of them.

Designed with MD pathologists, DM endocrinologists and senior dietitians.

  • A person for anything urgent

    Urgent values and red-flag symptoms skip the coaching and reach a human.

  • Explains, never prescribes

    Swastya educates and coaches. Diagnosis and medicines stay with doctors.

  • Consent first

    Patients choose to join, and STOP ends every message.

  • Private by design

    We never sell data, and anyone can opt out of data use with one WhatsApp message.

A doctor reviewing a patient's lab report at his desk
Urgent value? A person steps in.

About us

Made in Bangalore by IIT Delhi alumni.

Swastya was founded by Apoorv Katiyar and Aryan Garg with one idea: every lab report should lead somewhere.

Registered office: 3A/32A, Azad Nagar, Kanpur, Uttar Pradesh, India

Corporate office: Yelahanka, Bangalore, Karnataka, India

Where would you like to start?

For clinics & hospitals

I run a clinic or hospital

Keep patients on track between visits, in your name.

For patients

I want to understand my report

Get it explained in plain words, on WhatsApp.